Maintenance Manager for UHNW Family / in Miami Beach, Florida

A confidential UHNW family is seeking an experienced, systems-oriented Maintenance Manager to oversee the maintenance, upkeep, and improvement of two private residences in South Florida. The role will be based primarily at the principal’s residence in Miami Beach, while also overseeing a home in Palm Beach.

The ideal candidate excels at managing vendors, coordinating contractors, overseeing projects, and implementing reliable maintenance systems. This individual will take ownership of both properties’ maintenance operations, ensuring work is completed to a high standard, on schedule, and with clear communication to the principal and family office.

The ideal candidate brings an established network of trusted vendors and contractors, strong project management skills, and the confidence to communicate project updates, timelines, budgets, and recommendations directly to the principal and family office.

Key Responsibilities

• Property Maintenance & Oversight: Oversee the ongoing maintenance, upkeep, and operational readiness of both private residences, ensuring all systems, structures, and amenities are properly maintained.
• Vendor & Contractor Management: Leverage an established network of trusted vendors and contractors to coordinate routine maintenance, repairs, inspections, and specialized services. Source providers, obtain estimates, monitor performance, and ensure work meets the expected standard.
• Project Management: Lead property improvement and construction projects from planning through completion, managing budgets, timelines, contractor coordination, quality control, and follow-through. Current projects include a driveway build at the Miami Beach residence.
• Team Management: Manage and coordinate the work of the existing groundskeeper/handyman, Jabnel, along with on-site contractors and external service providers.
• Maintenance Systems & Planning: Establish and maintain proactive maintenance schedules, service records, project trackers, and preventative maintenance plans to anticipate needs, minimize disruptions, and ensure consistent property upkeep.
• Principal & Family Office Communication: Communicate clearly and professionally regarding project status, maintenance priorities, vendor recommendations, anticipated costs, and issues requiring attention or approval.
• Budget & Expense Management: Track maintenance-related expenses, review estimates and invoices, identify cost-effective solutions, and help ensure projects remain within approved budgets.
• Property Standards: Maintain exceptional standards across both residences, proactively identifying issues and ensuring repairs and improvements are completed thoroughly and discreetly.
• Responsive Support: Remain reachable after business hours as needed to address urgent maintenance issues and coordinate timely solutions.

Qualifications

• Significant experience overseeing property maintenance, vendors, contractors, and improvement projects, ideally within luxury residential, private estate, or UHNW environments.
• Strong project management skills, including coordinating multiple projects, managing timelines and budgets, and holding contractors accountable for results.
• Established network of reliable, high-quality vendors and service providers in South Florida.
• Systems-oriented approach, with experience developing maintenance schedules, tracking projects, and implementing preventative maintenance processes.
• Strong communication and relationship management skills, with the ability to interact confidently and professionally with a principal, family office, and external partners.
• Demonstrated ability to manage staff and coordinate multiple contractors and service providers.
• Highly organized, proactive, detail-oriented, and solutions-focused, with sound judgment and discretion.
• Comfortable overseeing multiple properties and traveling between Miami Beach and Palm Beach as required.
• Available to respond outside standard business hours when necessary.

Compensation & Benefits: $150,000–$200,000 DOE, comprehensive benefits package, and 401(k).

Location: Miami Beach, FL

Pocketbook Agency is acting solely as a recruiting and placement firm for this position and is not the employer of record for this role unless otherwise explicitly stated. All hiring decisions, compensation, benefits, and employment terms are determined by the client employer. By applying, you acknowledge that submission of an application does not guarantee placement or employment.

Pocketbook Agency is an equal opportunity recruiting firm and does not discriminate in its recruiting, screening, or placement practices based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.